Specialist Support at Home
Complex Care at Home in Bexleyheath
Skilled, consistent care for adults living with long term health conditions and physical disabilities, planned around you and coordinated with your health team, so you can live as fully and independently as possible at home.
Part of our CQC registered domiciliary care service across Bexleyheath and nearby areas.
- CQC Registered
- DBS Checked Carers
- Detailed Care and Risk Plans
- Coordinated With Your Health Team
Care That Understands Complex Needs
Living with a long term health condition or physical disability can mean needing more support, more often, from people who really understand you. It can also mean juggling appointments, professionals and changing needs.
Our complex care brings that support together at home. We take time to understand your condition, your routines and your goals, then create a detailed care plan with you, your family and your health professionals. Your carers are introduced before care begins, and we aim to keep the same small team with you so they get to know you well.
Complex care is part of our wider domiciliary care service and can include personal care, medication support, meals and companionship in one coordinated plan.
How Our Complex Care Supports You
Personalised Care Plans
Detailed plans built around your condition, routines, preferences and goals, reviewed regularly.
Personal Care
Skilled, respectful help with washing, dressing, continence and comfort.
Mobility Support
Help to move around your home safely, following your care and risk plan.
Medication Support
Prompting and, where authorised, administration, recorded at every visit.
Nutrition and Hydration
Preparing meals and drinks that suit your needs and any dietary guidance.
Wellbeing and Independence
Support to follow therapy routines, attend appointments and stay connected with your community.
The Team Around You
Complex care works best when everyone works together. We keep in close contact with the people involved in your care, with your permission, so support at home is joined up and consistent.
- You: Your wishes and goals are at the centre of every decision.
- Springlite Carers: Your consistent team, delivering care as set out in your plan.
- Family: Kept informed and involved in the way you choose.
- GP: Updated on any changes we notice in your health or wellbeing.
- District Nurses: We follow their guidance and report concerns promptly.
- Therapists: We help you keep up exercises and routines recommended by physiotherapists and occupational therapists.
- Social Worker: We work with your social worker on reviews and care packages.
Clear Roles, Safe Care
We are always clear about what our carers provide and what stays with your healthcare team.
Our carers provide:
- Carers provide:Personal care, comfort and dignity
- Carers provide:Medication support in line with your care plan
- Carers provide:Help with meals, drinks and daily routines
- Carers provide:Observation and prompt reporting of any changes
- Carers provide:Support with exercises set by your therapists
- Carers provide:Companionship and emotional support
Your health team provides:
- Health team provides:Diagnosis, treatment and clinical decisions
- Health team provides:Nursing procedures and wound care
- Health team provides:Changes to medication and prescriptions
Who Complex Care Helps
We support adults of all ages who need more than everyday help to live well at home, including:
- People with long term health conditions
- People with physical disabilities
- People returning home from hospital
- People living with dementia
- People with mental health needs
We will always be honest about whether our service is the right fit. If your needs call for a different type of care, we will help you understand the options.
How Complex Care Starts
- 1
Talk to Us
Call, send an enquiry or make a professional referral.
- 2
Detailed Assessment
We visit to understand your needs, home, risks and goals, and speak with your health professionals with your permission.
- 3
Your Care and Risk Plan
We agree a detailed plan and match you with suitably experienced carers.
- 4
Care Begins
Carers are introduced, care starts as planned and we review it regularly.
Commissioning Complex Care?
We work with social workers, NHS discharge teams, continuing healthcare teams and GPs to plan safe care packages for adults with complex needs.
Complex Care Questions
Complex care is personalised support for people whose health conditions or disabilities mean they need more skilled or frequent care, delivered in their own home.
Let's Talk About Complex Care
Tell us a little about the support needed and we will be in touch to arrange an assessment.
- Phone: 07481 734 972
- Email: info@springliteresources.co.uk
- Office: 324 Erith Road, Bexleyheath, DA7 6HJ
Are you a professional? Use our referral form instead.
In an emergency, call 999. For urgent medical advice, call NHS 111.
Send an Enquiry
Please do not include medical details. We will discuss these with you privately.